Effective Date: 13/05/2026
At 233mart, we provide dropshipping and preorder services for products sourced mainly from China. Shipping times may vary depending on supplier processing, international logistics, and customs procedures.
1. Processing Time
Orders are processed after payment confirmation. Processing times may vary depending on supplier availability and product demand.
2. Shipping Time
Estimated delivery timelines are provided for reference only and are not guaranteed.
International shipping may take several days or weeks depending on:
- Supplier processing
- Shipping method
- Customs clearance
- Local courier operations
3. Delays
Shipping delays may occur due to:
- Customs inspections
- Weather conditions
- Public holidays
- Supplier delays
- Courier disruptions
- High order volumes
233mart is not responsible for delays caused by circumstances beyond our control.
4. Tracking Information
Tracking details may be provided when available. Some shipments may have limited tracking updates depending on the shipping method used.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. 233mart will not be responsible for delivery failures or additional costs resulting from incorrect addresses or contact information.
6. Customs and Duties
Customers may be responsible for any customs duties, taxes, or import charges required by local authorities.
7. Lost Packages
If a package is confirmed lost during transit, customers should contact us for assistance. Investigations may require additional processing time with the shipping provider.
